Customer Service Representative

placeAntwerpen calendar_month 

Functieomschrijving

You operate at the intersection of customer expectations, commercial objectives, and operational processes within an international environment. You take ownership, identify opportunities, and translate ideas into concrete actions.
  • Act as the main point of contact for our Turkish and Bulgarian customers: resolve issues, answer questions, and ensure accurate follow-up
  • Enhance service quality by gathering feedback, identifying inefficiencies, and clearly communicating our processes to customers
  • Safeguard financial flows by supporting payment follow-up, handling invoice-related queries, and clarifying tax matters in collaboration with our credit team
  • Stay organized and focused in a fast-paced environment, effectively managing shifting priorities with a strong attention to detail

Profiel

This is you:

  • Fluent in Turkish, Bulgarian, and English (both spoken and written); additional languages are a plus
  • Experienced in a customer-focused role
  • Structured, accurate, and always one step ahead
  • Calm under pressure, with a practical, solution-oriented mindset
  • Comfortable working independently
  • Proactive, curious, and naturally service-oriented

Aanbod

What can you expect from our client?
  • A competitive salary package starting at €3,600 gross per month
  • Meal vouchers of €8 per worked day
  • Eco vouchers worth €250 per year
  • Commuting allowance
  • A generous number of vacation days, including additional ADV days built up weekly
  • A stable temporary assignment for several months

Bedrijfsinfo

As a Customer Service Representative, you represent a strong brand within an international network. Through a European network of truck stations, our client keeps international transport moving every day. From the Antwerp office, you become the trusted voice for European clients — leading logistics companies that rely on this service to stay on track.

Ready to get started? Apply easily via the link!

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