Customer Service Representative Travel Europe Hoogstraten
For our client in Hoogstraten, we are looking for a Customer Service Representative Travel Europe with immediate permanent employment.
As Customer Service Representative, you are the main point of contact for your customers when it comes to orders, production process follow up, deliveries and introduction of new products. Together with the team of colleagues in our Belgian office and worldwide you ensure the highest level of satisfaction and are able to provide a solution to any problem, either commercial or logistical.
Main ResponsibiltiesExcellent customer service at all times
Processing and follow-up of sales orders, from order input through delivery
Forecast and demand management & stock level maintenance
Complaint management and resolution in agreement with sales
Product knowledge including latest developments
General support to the sales team
Profiel
Requirements
Education: Bachelor’s degree in a related field or equivalent experience
Work Experience: Minimum of 2 years’ commercial experience in an international B-to B market environment
Experience with ERP systems and Microsoft Office SuiteKnowledge of logistics, INCO terms and customs procedures is preferred
Positive mindset, desire to learn and improve yourself as well as existing processes, attention to detail and problem solving
Technical Skills: (Certification, Licenses and Registration)Experience with ERP systems and Microsoft Office Suite
Language / Communication Skills: Proficient in English both oral and written; Dutch, German or Spanish are an advantage
Aanbod
You will join a dynamic and international company where innovation and collaboration are key. In return for your commitment, you can expect an attractive and competitive salary package, complemented by a wide range of fringe benefits.Additionally, you will have the opportunity to further develop your skills within a stable and growing organization that values both professional and personal growth.
Interested in this opportunity? Submit your application online or forward your CV to carine.boulogne@adecco.be.