Senior Release Management Support Officer

For a complex transformation program in Brussels, this role focuses on coordinating, governing and safeguarding the end-to-end release process across multiple teams and delivery partners. The aim is to keep releases aligned, controlled and deployed in a consistent, reliable way while minimizing risks for the platform and business operations.

1. Multi-vendor release coordination

• Coordinate and align release planning across multiple vendors, domains and project teams.
• Maintain a consolidated and realistic release calendar for the program, and align with releases in the legacy environment when needed.
• Facilitate alignment between interdependent deliveries and manage cross-team dependencies.
• Act as the central point of contact for all release-related activities.

1. Release governance & process management

• Define, implement and enforce the release management framework for the program.
• Ensure adherence to release stages, quality gates and approval processes.
• Maintain clear entry and exit criteria and confirm readiness before deployment.
• Drive continuous improvement of release processes through automation and stronger release practices.

1. Release impact & risk management

• Own and facilitate the release impact assessment process across all involved stakeholders.
• Ensure that functional, technical, operational and business impacts are clearly identified and managed.
• Support projects and delivery teams in applying the release impact procedure consistently.
• Proactively identify risks such as conflicts, data inconsistencies and performance issues, and ensure mitigation actions are defined.

1. Alignment between legacy and target environments

• Coordinate releases in the target platform with ongoing operations in the legacy environment.
• Maintain visibility on dependencies and constraints between both environments.
• Safeguard business continuity during the transition phase.
• Provide clear reporting and oversight on combined release impacts across both platforms.

1. Communication & stakeholder management

• Provide transparent and structured communication on release planning, status, risks and decisions.
• Align with governance bodies, project leads, delivery partners and operational teams.
• Facilitate release boards or forums to support decision-making.

1. Monitoring & reporting

• Track release progress, risks and issues across all stakeholders.
• Provide consolidated reporting at program level.
• Ensure post-release evaluations and lessons learned are captured and applied.

1. CI/CD pipeline governance & enablement

• Define and promote a standardized CI/CD strategy across all teams contributing to the platform.
• Ensure alignment on build, integration, testing and deployment pipelines to enable consistent and reliable releases.
• Safeguard the integration of multiple pipelines into one coherent end-to-end release flow.
• Ensure automated testing, including unit, integration and regression testing, is embedded in the CI/CD pipelines.
• Monitor pipeline performance, such as build success rate, deployment frequency and failure recovery, and drive improvements.
• Collaborate with architecture and platform teams to keep pipelines aligned with platform standards, security and compliance requirements.
• Promote release automation and shift-left practices to reduce manual intervention and improve release predictability.

Your profile

• Aantoonbare ervaring in een testingcontext.
• Aantoonbare ervaring in het coördineren en faciliteren van operationele teams.
• Aantoonbare ervaring in multi-stakeholder releasecoördinatie over meerdere teams.
• Aantoonbare ervaring met CI/CD-pipelines en release automation.
• Aantoonbare ervaring met ITSM-tooling, waaronder Topdesk.
• Aantoonbare ervaring met het opzetten en verbeteren van release management processen.
• Aantoonbare ervaring met release governance en risicomanagement.
• Aantoonbare ervaring met het vertalen van een releasestrategie naar operationele impact.
• Aantoonbare relevante werkervaring binnen het domein van release management.
• Goede kennis van MS Office-toepassingen, in het bijzonder Word, Excel en PowerPoint.
• Je beschikt over een gestructureerde, proactieve en oplossingsgerichte mindset en bent in staat releases kritisch in vraag te stellen.
• Aantoonbare kennis van de Belgische energiemarkt.

• Engels op Europees CEFR-niveau C1.
• Nederlands of Frans op Europees CEFR-niveau C1.
• In staat om de tweede landstaal te begrijpen op Europees CEFR-niveau B2.

• ITIL 4 Foundation of hoger.
• ISTQB Foundation certificaat.

Offer

You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.

(Freelance is also possible)