IT Service Management – Focus Architecture Service - ref. n05186823
Location: Schaerbeek (with 2-3 monthly trips to Berlin)
Work Regime: 32 hours/week
Languages: Fluent English required; Dutch and/or French are a strong asset
Start Date: ASAP
About the Project
Join a leading European energy transmission group at the forefront of innovation and digital infrastructure transformation. This exciting assignment is part of a major initiative to standardize and optimize service management processes across a complex, multi-national organization.You'll work alongside dedicated teams and consultants shaping the future of IT infrastructure in the energy sector.
Your Mission
You'll be responsible for leading the Architecture Management stream within a broader transformation program. The goal: create a scalable and efficient service management model by defining and analyzing IT processes, identifying gaps, and building a forward-looking roadmap.
Key Responsibilities
Conduct maturity assessments and as-is analyses
Lead workshops to define target maturity levels and ideal processes
Identify process gaps, inefficiencies, and associated risks
Design and validate roadmap and action plans for implementation
Present key findings and recommendations to leadership
Your Profile
Proven experience in Enterprise and Solution Architecture
Strong background in IT Service Management and Infrastructure Services
Skilled in IT process design, assessment, and transformation
Hands-on experience in organizational development and turnaround projects
Excellent stakeholder management and presentation skills
Proactive, analytical, and customer-oriented mindset
Willing to travel occasionally between Brussels and Berlin
Critical thinker with a drive for innovation and continuous improvement
Why This Mission?
Work with a major player driving Europe's energy transition
Collaborate with a diverse, inclusive, and forward-thinking team
Be part of a dynamic environment that values well-being, innovation, and impact
A freelance opportunity to apply and grow your expertise on a high-visibility project