Customer Advisor – Czech / Russian / Polish
Czech, Russian, Polish-speaking Customer Advisor
Location: Ghent, BelgiumWork Model: Hybrid | 24/7 Rotational Shifts | Relocation Support
About the Role
We are recruiting Czech, Russian, and Polish-speaking Customer Advisors to join an international support team based in Ghent. In this hybrid role, you will act as a key point of contact for customers, ensuring high‑quality assistance and a smooth service experience.
Key Information
Work Model: HybridSchedule: 24/7 rotating shifts
Shift Duration: 7h30 per shift (including a 30‑minute lunch break)
Relocation: Relocation support provided
About Ghent
Ghent is a vibrant Belgian city known for its historic architecture, canals, cultural diversity, and high quality of life. It offers an excellent environment for professionals relocating to Europe.
Additional Details
Initial contract duration: 1–3–6 months (not permanent from day one)First month of training: fully on-site
After training: 1 remote day per week
Relocation package includes 1 month of accommodation for candidates relocating from outside Belgium
Responsibilities
Provide customer support in Czech, Russian, and Polish
Manage inquiries, requests, and issue resolution
Ensure a positive customer experience
Follow internal procedures and maintain accurate documentation
Requirements
Fluent proficiency in Czech
Fluent proficiency in Russian
Fluent proficiency in Polish
Ability to accept a 24/7 rotating shift schedule
Willingness to accept an initial 1–3–6 month contract
Please send your updated CV and required documents to: alessandra.nepomuceno@cbtalents.com