Senior Business Analyst - KYC Automation

Tasks and responsibilities

This position is centred on business analysis in a life insurance environment, with a strong focus on KYC automation, regulatory interpretation and process optimisation. The role contributes to business change initiatives related to portfolio migration and commercial development.

This is strictly a Business Analyst role. It is not a Functional Analyst position and does not include writing technical specifications or designing system functionalities. The emphasis is on business process analysis, business-driven KYC optimisation and effective collaboration between business and IT.

Your Responsibilities

• Analyse and challenge existing KYC processes and data management practices.
• Define and formalise business requirements in line with agreed quality standards.
• Identify process, data and operational impacts linked to KYC/AML obligations.
• Ensure a shared understanding across Business, Compliance, Operations and IT.
• Translate business needs into conceptual and high-level requirements, without producing technical specifications or system design documents.

• Prepare and execute business process tests and calculation validations.
• Support UAT by confirming that implemented solutions meet business expectations, rather than performing functional system analysis.

• Act as a business intermediary to align business stakeholders with IT delivery teams.
• Provide regular updates on progress, issues and risks.
• Facilitate collaboration with stakeholders across IT, Operations, Business, Distribution and Compliance.
• Build trust-based relationships with internal stakeholders and external partners.

Your Profile

• Solid understanding of KYC/AML regulatory obligations in a life insurance context.
• Familiarity with identity verification processes and risk-based approaches.

• Proven experience as a Business Analyst in insurance or banking.
• Mastery of at least one recognised business/process analysis methodology.
• Good knowledge of the life insurance contract lifecycle and value chain.
• Ability to identify business triggers for recertification and periodic reviews.
• Ability to map, analyse and improve KYC processes.
• Strong critical thinking and the confidence to challenge business needs where needed.
• Ability to translate business needs into high-level requirements, not technical specifications.
• Able to determine the right level of abstraction for different audiences.

• Familiar with data constraints and data quality considerations.
• Understanding of service-oriented architectures such as APIs and microservices from a business impact perspective.
• Understanding of automation solutions and their business applicability.
• Able to act as a bridge between business and IT, not as a functional designer.

• Clear and structured communication with Business, IT and Compliance.
• Experience facilitating workshops and co-creation sessions.
• Strong commitment to quality and deadlines, with a pragmatic and solution-oriented mindset.
• Client-focused and results-driven.

• University degree in mathematics or equivalent experience.
• Minimum 5 years of experience in life insurance or banking.
• Proficient in French and English; Dutch is a plus.
• Autonomous, proactive, structured and adaptable.

Explicit Statement

This is not a Functional Analyst role. The position focuses on business process analysis, regulatory interpretation and business-driven KYC optimisation. It does not include writing technical specifications, designing system functionalities or acting as an IT Functional Analyst.

Your profile

Experience as: Senior Business Analyst

• Bridging Business & IT
• Business Process Analysis & Optimisation
• Data & Automation Awareness
• Regulatory Interpretation (KYC/AML in Life Insurance)
• Stakeholder Facilitation & Communication

• French
• English
• Dutch is a plus

Offer

You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.

(Freelance is also possible)