Finnish & Swedish Speaking Customer Advisor

We are currently identifying a dedicated, commercially astute Customer Relations Advisor to join a global powerhouse in the commercial transport and heavy-duty vehicle sector. This is a specialized mandate for professionals who recognize that within high-stakes logistics, operational uptime is the non-negotiable benchmark of success.

Based in the historic industrial hub of Ghent, you will serve as a premier ambassador for a brand synonymous with engineering excellence, acting as the vital nexus between cutting-edge automotive technology and the international enterprises that sustain the global supply chain.

THE MANDATE: DRIVING GLOBAL LOGISTICS

• Optimized Workflow: Benefit from a structured professional balance featuring four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility.
• Professional Representation: Orchestrate high-level B2B inquiries via telephony and digital suites, upholding an industry-leading reputation for safety, precision, and reliability.
• Strategic Problem-Solving: Conduct root-cause analysis on complex logistics and service disruptions to deliver tailored, high-impact resolutions for corporate stakeholders.
• Cross-Functional Synergy: Partner with sales, logistics, and technical engineering departments to streamline workflows and maintain rigorous CRM integrity.
• Industry Leadership: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management.
• Technical Masterclass: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive training to ensure your absolute mastery of the transport and logistics ecosystem.

CANDIDATE ARCHETYPE: THE IDEAL PROFILE

• Linguistic Authority: Native or near-native mastery of both Finnish and Swedish is essential.
• Corporate Integration: Professional fluency in English (B2+) is mandatory for global internal briefings and technical documentation.
• Composure & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles.
• Digital Agility: High-level proficiency in navigating multifaceted software environments and managing concurrent digital analytical tools.
• Operational Readiness: Flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity.

PREMIUM BENEFITS & COMPENSATION

• Competitive Remuneration: A salary structure benchmarked against top-tier industrial standards, specifically reflecting the value of your specialized language portfolio.
• Comprehensive Protection: High-quality health and life insurance coverage effective from your initial date of employment.
• Executive Relocation Suite: To ensure a seamless transition to Belgium, we provide one month of accommodation in a premium furnished apartment in Ghent while you secure permanent residence.
• Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our expansive global network.
• Structured Planning: A full-time (40 hours/week) roster planned well in advance, balancing lifestyle predictability with global service excellence.