KDDI Europe Limited, Belgium Branch - IT Engineer

We are looking for a motivated IT Engineer to join our team in Zaventem. You will support and help build Japanese customers' IT infrastructure and network systems. This includes both remote and on-site technical support, as well as direct communication with clients to understand their needs and ensure reliable, secure systems.

Responsibilities

Support, maintain, and improve IT and network infrastructure (local/cloud)

Provide remote and on-site technical support for Hardware, software, and network issues

Communicate directly with customers and ensure excellent service delivery

Assist in system deployment, upgrades, and new technology implementation

Monitor performance, apply security measures, and conduct preventive maintenance

Document procedures, configurations, and technical updates

Support Sales and project teams with technical insights when needed

Requirements

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

Around 3 years of experience in IT system administration or support (entry-level applicants also considered)

Good understanding of Windows, Linux, Active Directory, and basic network concepts

Experience with PC setup, software installation, and basic troubleshooting

Experience with routers/switches (e.g., Cisco) is a plus

Experience with Firewalls (e.g., FortiGate, Palo Alto) is a plus

Cloud experience (AWS, Azure) is a plus

Familiarity with server racks, cabling, and power setup is an advantage

Proficient in English and Japanese

Strong communication skills and willingness to learn

Able to visit customer sites when needed

Reside in Belgium

Valid driver's license

Available for on-call and weekend support