Customer Experience Specialist – Dutch or Flemish Speaking

Automotive Industry

We are currently hiring Dutch and Flemish speaking Customer Experience Specialists to join a premium automotive brand project. This role is ideal for candidates with customer service or sales experience, preferably within luxury or premium brands.

1. Customer Experience Specialist (Flemish-speaking)

• Location: Remote from Spain
• Headcount: 2

1. Customer Experience Specialist (Dutch-speaking)

• Location: Barcelona (Remote possible if based in Barcelona after training)
• Headcount: 2

️ For the Dutch role, candidates must be located in Barcelona for the training period.

• Deliver exceptional customer experience support for a premium automotive brand.
• Handle customer inquiries via phone, email, and digital channels.
• Provide product information and assistance related to vehicles and services.
• Resolve customer issues efficiently while maintaining high service quality standards.
• Maintain accurate records of interactions in internal systems.
• Work closely with internal teams to ensure customer satisfaction and loyalty.

• Native or fluent Dutch or Flemish (depending on the role).
• Good level of English for internal communication.
• Previous experience in customer service or sales.
• Experience within luxury, premium, or automotive brands is highly preferred.
• Strong communication and problem-solving skills.
• Customer-focused mindset and attention to detail.

• Start Date: ASAP
• Working Hours: 39 hours/week
• Schedule: Monday – Friday, 09:00 – 18:00
• Employment Type: Full-time

• Benefits: Private medical insurance