German & Dutch Speaking Customer Support Representative
In the global logistics sector, maintaining the momentum of commercial transportation fleets is crucial for business success. By aligning with a premier international industry leader, you will champion a highly respected automotive brand. In this position, you will act as the vital bridge connecting cutting-edge fleet engineering with the global transit corporations that drive international trade.
This position goes far beyond conventional client care. You will deliver high-level strategic oversight, complex troubleshooting, and bespoke solutions to premier transportation networks, commercial fleet operators, and elite automotive accounts.
Core Responsibilities- B2B Client Management: Oversee critical incoming requests via telephone and digital channels, ensuring strict adherence to safety regulations and quality service benchmarks.
- Root-Cause Diagnosis: Analyze complex operational and technical bottlenecks to deploy efficient, definitive fixes for corporate partners.
- Interdepartmental Collaboration: Partner actively with Engineering, Supply Chain, and Account Management departments to preserve data integrity and streamline corporate workflows.
- Paid Comprehensive Training: Prior background in logistics or the automotive field is not mandatory. We deliver a fully compensated, immersive onboarding program covering the specialized technical aspects of global shipping and fleet management.
Candidate Profile
We are looking for proactive, highly organized professionals who thrive under pressure and enjoy working within a diverse, international corporate framework.
Minimum Criteria:
- Language Expertise: Native or near-native fluency in both German and Dutch is mandatory.
- Corporate English: A minimum B2 proficiency in English to handle cross-border internal communications and corporate reporting seamlessly.
- Professional Strengths: A strong dedication to client success, coupled with the emotional resilience to stay balanced during busy operational periods.
- Technical Literacy: Adaptability in navigating and managing multiple database systems and software tools simultaneously.
Compensation & Corporate Perks
To honor your specialized bilingual capabilities, we offer a premium benefits portfolio engineered to elevate your professional trajectory and lifestyle:
- Financial Rewards: A competitive salary package structured to align with top-tier industrial market baselines.
- Immediate Protection: Comprehensive private health and life insurance policies fully active from your first day on the job.
- Relocation Support: To facilitate a seamless transition to Belgium, you will receive a complimentary, fully furnished corporate apartment in Ghent for your first month to use while choosing permanent housing.
- Professional Growth: Structured internal advancement tracks designed to lead toward international management or specialized corporate roles.
- Balanced Scheduling: Shifts are organized and shared well in advance, giving you the predictability needed to comfortably manage your personal life around your 40-hour work week.
How to Apply
If you are eager to kickstart a meaningful career in European logistics and supply chain services, select Apply Now and upload your current resume in English!