Project Coordinator ServiceNow

apartmentITProposal placeBruxelles calendar_month15/04/2026

Job: Project Coordinator ServiceNow (ESM) – Part-time

About the role

We are looking for an experienced Project Coordinator ServiceNow for a complex enterprise environment. You will act as the key link between IT, business stakeholders, and external partners, ensuring structure, alignment, and successful delivery of ServiceNow projects across ITSM, HRSD, and CSM.

Your responsibilities

Coordinate ServiceNow projects (ITSM, HRSD, CSM)
Define and manage scope, planning, risks, and timelines
Lead a small ESM team and manage external vendors
Translate business needs into clear functional requirements
Organize workshops, testing (UAT), and go-lives
Ensure quality and alignment with the platform vision
Report progress to stakeholders and management
Drive continuous improvement and optimization initiatives

Your profile

Minimum 8 years of experience in project coordination or functional roles
Minimum 10 years of experience with ServiceNow (functional/project-based)
Experience with ITSM, HRSD and/or CSM
Strong stakeholder management and communication skills
Experience with Agile or hybrid methodologies
Experience in team coordination
Languages: Dutch or French (fluent) + good English

Nice to have

Experience in large organizations or public sector
Experience with ESM implementations
Experience with HRSD or CSM projects

Practical information

Period: 04/05/2026 – 30/09/2026 (5 months)
Commitment: Part-time (3/5)
Extension possible
detachment or employment via us

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